On May 2, 2026, the cloud service landscape experienced a considerable number of incidents, primarily affecting the availability and performance of multiple providers. A total of 15 outages and degraded services were recorded, with notable incidents from Capcom, which faced several disruptions. User impact was evident, as several services recorded below-average uptime ratings and escalated response times. This report outlines the major incidents of the day, the availability scores that reflect the overall health of the providers, and key metrics to summarize the day's events.
Capcom experienced a total of five outages across the day, significantly impacting user experience. The incidents unfolded as follows:
On May 2, Castbox reported an outage that began at 10:45 AM, persisting for 40 minutes. Users faced difficulty accessing the platform, with multiple updates issued to assure customers of the service restoration.
Several other providers faced short outages:
In addition to the outages, both HomeLight and Alpine.js reported degraded performance, affecting user access and service reliability for 30 and 21 minutes, respectively.
The following availability scores, compiled over a 24-hour window, highlight the challenges faced by impacted providers:
| Provider | Uptime (%) | Avg Response Time (ms) | Checks |
|---|---|---|---|
| China Unicom | 75.26 | 1235 | 73/97 |
| Capcom | 80.41 | 171 | 78/97 |
| Amwell | 91.75 | 3901 | 89/97 |
| StepFun | 93.81 | 2286 | 91/97 |
| sourcehut | 95.88 | 668 | 93/97 |
| TigerGraph | 97.94 | 284 | 95/97 |
| Progressive | 97.94 | 440 | 95/97 |
| Shift4Shop | 97.94 | 585 | 95/97 |
| Ele.me | 97.94 | 1774 | 95/97 |
| Castbox | 97.94 | 1078 | 95/97 |
| Qobuz | 97.94 | 353 | 95/97 |
| ALTBalaji | 97.94 | 427 | 95/97 |
| RoboForm | 98.97 | 186 | 96/97 |
| J&T Express | 98.97 | 2351 | 96/97 |
| Microsoft OneDrive | 98.97 | 436 | 96/97 |
In addition to the incidents, users submitted reports regarding outages with Alibaba Cloud, Microsoft Azure, and Amazon Web Services, signaling potential widespread issues.
No significant response time anomalies were detected for the day.
As we move into the next day, we advise monitoring the situation closely, particularly for Capcom and the affected providers. The repeated outages and degradation signal a need for ongoing transparency for customers relying on these services. Users are encouraged to remain informed through regular updates from losclouds.com as we continue to track and report on critical cloud availability metrics.