losclouds research
Availability archive · 3 min read · 613 words
Today's monitoring snapshot reveals a challenging day for several cloud service providers, with multiple outages and degraded performance incidents reported. With 16 incidents recorded, including significant outages at popular services like DuckDuckGo and Peerlist, the user experience was notably affected. However, quick resolutions were achieved for most incidents, although two services, Mojeek and M-Pesa, continue to experience ongoing outages.
Significant Incidents
Mojeek — Ongoing Outage
- Status: Active
- Start Time: 2026-05-11
- Impact: Mojeek's service was completely down with a recorded uptime of 0.00% over the past 24 hours, resulting in prolonged inaccessibility for all users. As of the latest updates, there hasn't been a resolution, and 99 health checks returned no valid responses.
M-Pesa — Ongoing Outage
- Status: Active
- Start Time: 2026-05-07
- Impact: M-Pesa has been facing a continuous outage since May 7th, with a 24-hour uptime of 0.00%. Similar to Mojeek, there have been no successful checks recorded against its service, leaving users unable to access the platform for transactions or inquiries.
Collaboraonline
- Status: Resolved Outage
- Duration: 1h 55m
- Updates: 2
- Impact: Collaboraonline reported a significant outage starting early on May 11th. The service became operational again after just under two hours, restoring access to users who rely on the platform for document editing and collaboration.
La Poste
- Status: Resolved Outage
- Duration: 2h 50m
- Updates: 2
- Impact: Following a reported outage that started around the same time as Collaboraonline, La Poste experienced nearly three hours of inaccessibility. The disruption affected users relying on postal service updates and mail management.
Nubank
- Status: Resolved Outage
- Duration: 55m
- Updates: 2
- Impact: Nubank's service interruption was brief but significant for users needing access to banking services. Connectivity was restored within just under an hour, effectively resuming normal operations.
DuckDuckGo
- Status: Resolved Outage
- Duration: 2h 5m
- Updates: 2
- Impact: This well-known search engine experienced a service outage for over two hours. Although the service was restored, the downtime likely disrupted many users' search activities.
Other Notable Incidents
- Convertio: Experienced a 1h 3m outage; now resolved.
- Zerodha: Faced a short outage of 25 minutes.
- Goodreads: Encountered a brief service disruption lasting 21 minutes.
- Fawry: Reported both degraded performance and a later resolved outage causing substantial disruption to users.
Availability Scores (24h window)
| Provider | Uptime | Avg Response Time |
|---|---|---|
| Mojeek | 0.00% | 10002ms |
| M-Pesa | 0.00% | 0ms |
| DuckDuckGo | 83.50% | 1796ms |
| The White Company | 84.54% | 75ms |
| Peerlist | 86.60% | 1535ms |
| Fawry | 86.60% | 2266ms |
| La Poste | 88.66% | 384ms |
| Kindle | 89.69% | 64ms |
| Amwell | 90.72% | 3243ms |
| Collaboraonline | 92.86% | 1043ms |
| Convertio | 94.90% | 865ms |
| Twist | 95.92% | 619ms |
| Nubank | 96.91% | 1917ms |
| Penny | 96.97% | 1139ms |
| Zerodha | 97.94% | 339ms |
Community Outage Reports
Amidst the incidents, there was one user report concerning ChatGPT, although no widespread issues were highlighted.
Response Time Anomalies
As per today's monitoring data, no significant anomalies in response times were observed, indicating performance stability across most unaffected providers.
Looking Ahead
As we observe ongoing outages for Mojeek and M-Pesa, we remain vigilant in monitoring their recovery. Tomorrow's digest will provide updates as these services work to restore full functionality. Continued monitoring of resolved incidents will help quantify overall impact on user experience across the cloud service spectrum.