Daily Cloud Availability Digest — May 13, 2026

On May 13, 2026, cloud service availability was notably impacted by multiple outages across several providers, with a total of 23 incidents recorded. Significant outages included Habitat, Namshi, and Lazada, all of which have since been resolved. Unfortunately, active issues continue to affect Magazine Luiza and M-Pesa. Uptime scores reflect these challenges, with some providers reporting very low availability percentages, specifically M-Pesa, which recorded 0% uptime throughout the monitoring window.

Outage Overview

Habitat

• Status: Resolved
• Incident Type: Outage
• Start Time: May 13, 2026
• Duration: 3 hours and 15 minutes
• Impact: Habitat experienced a significant outage that engaged monitoring systems for an extended period. Its uptime dropped to 87.75% for the 24-hour window.

Namshi

• Status: Resolved
• Incident Type: Outage
• Start Time: May 13, 2026
• Duration: 20 minutes
• Impact: Namshi's services were disrupted briefly but recovered quickly, leaving its availability score at a still low 74.49%.

Lazada

• Status: Resolved
• Incident Type: Outage
• Start Time: May 13, 2026
• Duration: 24 minutes
• Impact: Although the outage duration was short, Lazada’s performance was affected, maintaining a score of 96.97% uptime.

Magazine Luiza

• Status: Active
• Incident Type: Outage
• Start Time: May 13, 2026
• Current Duration: Ongoing
• Impact: Magazine Luiza is currently experiencing service disruption, and details surrounding the extent and impact are still evolving.

M-Pesa

• Status: Active
• Incident Type: Outage
• Start Time: May 7, 2026
• Current Duration: Ongoing
• Impact: M-Pesa has faced a severe outage with a staggering 0.00% uptime recorded during recent checks. This prolonged disruption significantly affects users relying on this service.

Degraded Performance

Amazon Web Services (AWS)

• Status: Resolved
• Incident Type: Degraded Performance
• Start Time: May 13, 2026
• Duration: 1 hour and 2 minutes
• Impact: A seeded issue with AWS EC2 services resulted in degraded performance affecting multiple users and applications temporarily.

By the Numbers

Community Outage Reports

• InVideo AI: 1 user report filed.
• Virgin Atlantic: 1 user report filed regarding performance issues.

Looking Ahead

As we progress through May, organizations should continue to monitor the ongoing outages with Magazine Luiza and M-Pesa, both of which are affecting user access significantly. The overall availability scores suggest that operational stability is still fragile in many cases, particularly for previously impacted providers. Stakeholders are encouraged to stay informed and prepare contingency plans as incident resolution may take time. Regular updates will be essential to gauge recovery statuses and any new incidents that may arise.