losclouds research
Availability archive · 3 min read · 510 words
On May 17, 2026, there were multiple incidents across various cloud providers, culminating in significant outages affecting several services. Notably, M-Pesa suffered extensive downtime, while several other service providers like Kindle and Mojeek also faced disruptions, though the latter issues were resolved relatively quickly. The overall cloud ecosystem saw a variety of performance degradations and outages, indicating a day filled with challenges for users and businesses relying on these platforms.
Significant Incidents
M-Pesa Outage
- Start Time: May 7, 2026
- Duration: 248 hours 44 minutes
- Impact: M-Pesa, a major mobile money service, reported an astoundingly low uptime of 2.44% over the last 24 hours, marking it as the most severe incident of the day. This extended downtime likely disrupted transactions for users, prompting three user reports regarding the outage.
Overstock Australia Outage
- Start Time: May 17, 2026
- Duration: 4 hours 21 minutes
- Impact: Users of Overstock Australia experienced significant service interruption, which negatively impacted online shopping capabilities. This extended outage generated a couple of community reports, highlighting frustration among affected users.
Kindles Outages
Several outages were reported for Kindle services throughout the day:
- First Outage
- Duration: 19 minutes
- Impact: Brief service interruption, resolved in less than 30 minutes.
- Second Outage
- Duration: 20 minutes
- Impact: Another short-lived outage, demonstrating a series of challenges impacting Kindle services.
- Third Outage
- Duration: 20 minutes
- Impact: This repeat issue further compounded user frustration as it occurred within the same day.
Overall, Kindle's performance was notably poor, with an uptime of only 86.73% throughout the past 24 hours.
Mojeek Outages
- Two incidents were recorded:
- First Outage
- Start Time: May 15, 2026
- Duration: 37 hours 37 minutes
- Impact: Mojeek faced a prolonged outage before recovering a day prior to today's monitoring.
- Degraded Performance
- Duration: 56 minutes on May 17
- Impact: Users noted further performance issues, resulting in a community report.
Other Notable Incidents
- IVPN and Anchore both recorded outages lasting 49 and 50 minutes, respectively, both of which were resolved without excessive community backlash.
- Codecrafters and SimpliSafe also faced outages lasting 33 and 30 minutes, respectively, but had minimal impact on user experience overall.
By the Numbers
| Metric | Value |
|---|---|
| Total Incidents | 17 |
| Outages Resolved | 14 |
| Uptime - Worst (M-Pesa) | 2.44% |
| Uptime - Worst (Kindle) | 86.73% |
| Longest Outage | 4h 21m (Overstock Australia) |
| Average Response Time (Overall) | 533ms |
Looking Ahead
As we move forward, users and businesses should remain vigilant with their cloud service monitoring, particularly for high-profile providers like M-Pesa, which has shown vulnerabilities in the last week. The overall state of cloud service availability remains mixed, and customers may need to prepare for ongoing adjustments as providers work to enhance reliability and address recent service disruptions. Regular monitoring and analysis may provide added insights into emerging trends and potential outages in the future.