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Genesys Cloud (PureCloud)Genesys Cloud (PureCloud)

Genesys Cloud (PureCloud) is a Consumer, Enterprise, Software service, founded in 2015, headquartered in Menlo Park, California, United States.

About

What Genesys Cloud (PureCloud) is

Genesys Cloud, formerly PureCloud and hosted at mypurecloud.com, is a cloud contact-center platform providing omnichannel routing, IVR, workforce management, and AI-powered customer experience tooling.

ConsumerEnterpriseSoftware

At a glance

Genesys Cloud (PureCloud) service facts
FactValue
Official sitehttps://www.genesys.com/genesys-cloud
Status coveragePublic status page
Parent companyGenesys
Founded2015
HeadquartersMenlo Park, California, United States
CategoriesConsumer, Enterprise, Software