Genesys Cloud (PureCloud)
Genesys Cloud, formerly PureCloud and hosted at mypurecloud.com, is a cloud contact-center platform providing omnichannel routing, IVR, workforce management, and AI-powered customer experience tooling.
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What Genesys Cloud (PureCloud) is
Genesys Cloud, formerly PureCloud and hosted at mypurecloud.com, is a cloud contact-center platform providing omnichannel routing, IVR, workforce management, and AI-powered customer experience tooling.
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