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OTRS is a Enterprise, Open Source, Software service, founded in 2001, headquartered in Oberursel, Hesse, Germany.

About

What OTRS is

Manages IT service tickets, customer inquiries, incident tracking, and service request workflows with ITSM/ITIL processes, knowledge base, and multi-channel support.

EnterpriseOpen SourceSoftware

At a glance

OTRS service facts
FactValue
Official sitehttps://otrs.com
Founded2001
HeadquartersOberursel, Hesse, Germany
CategoriesEnterprise, Open Source, Software