losclouds
Service profile

OTRSOTRS

Manages IT service tickets, customer inquiries, incident tracking, and service request workflows with ITSM/ITIL processes, knowledge base, and multi-channel support.

About

What OTRS is

Manages IT service tickets, customer inquiries, incident tracking, and service request workflows with ITSM/ITIL processes, knowledge base, and multi-channel support.

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EnterpriseOpen SourceSoftware

At a glance

OTRS service facts
FactValue
Official sitehttps://otrs.com
Status coveragePublic status page
Founded2001
HeadquartersOberursel, Hesse, Germany
CategoriesEnterprise, Open Source, Software
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