OTRS
OTRS is a Enterprise, Open Source, Software service, founded in 2001, headquartered in Oberursel, Hesse, Germany.
About
What OTRS is
Manages IT service tickets, customer inquiries, incident tracking, and service request workflows with ITSM/ITIL processes, knowledge base, and multi-channel support.
EnterpriseOpen SourceSoftware
At a glance
| Fact | Value |
|---|---|
| Official site | https://otrs.com |
| Founded | 2001 |
| Headquarters | Oberursel, Hesse, Germany |
| Categories | Enterprise, Open Source, Software |