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Service profile

ZammadZammad

Open-source helpdesk and customer support platform with multi-channel ticketing via email, phone, chat, social media, built-in knowledge base, reporting dashboards, and agent collaboration tools.

About

What Zammad is

Open-source helpdesk and customer support platform with multi-channel ticketing via email, phone, chat, social media, built-in knowledge base, reporting dashboards, and agent collaboration tools.

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Open SourceProductivity

At a glance

Zammad service facts
FactValue
Official sitehttps://zammad.com
Status coveragePublic status page
Founded2016
HeadquartersWürzburg, Bavaria, Germany
CategoriesOpen Source, Productivity
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